Contact Us

Need assistance? Send us a message using the form below or email us directly at shop@thelave.eu.

We're available every day and usually respond very quickly.

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Frequently Asked Questions

We currently ship across the European Union. International shipping outside the EU is not available at this time.
Please refer to our Size Chart for detailed measurements. If you're between sizes, we recommend sizing up.
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.
Once your order ships, you'll receive a confirmation email with a tracking link. You can also check your order status in your account.
Orders can be changed or cancelled within 1 hour of placement. Please contact us immediately at shop@thelave.eu.
All prices include VAT. For orders within the EU, no additional duties apply. For non-EU destinations, customs fees may apply.