Shipping policy

Last updated: [Date]

This Shipping Policy explains how LAVÉ processes and delivers orders.

1. Processing Time
Orders are processed within [1–3] business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

2. Shipping Destinations
We currently ship to [list countries/regions, e.g., European Union countries]. If your country is not listed at checkout, please contact us at [Contact Email] to check availability.

3. Shipping Rates and Delivery Times
Shipping charges are calculated at checkout based on your location and the shipping method selected. Estimated delivery times:
- [Country/Region 1]: [X–Y] business days
- [Country/Region 2]: [X–Y] business days
- Rest of EU: [X–Y] business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.

4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

5. Customs, Duties, and Taxes
For international orders outside the EU, your order may be subject to import duties and taxes, which are the responsibility of the recipient. LAVÉ is not responsible for delays caused by customs clearance.

6. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery window, please contact us at [Contact Email] and we will investigate with the carrier.

7. Incorrect Shipping Address
Please make sure your shipping address is correct at checkout. LAVÉ is not responsible for orders delivered to an incorrectly provided address. Additional shipping charges may apply for reshipment.

8. Contact Us
For questions about shipping, contact us at [Contact Email].